Return Policy | Solar Combat Clothing

Here's how it works

OUR SHIPPING AND RETURNS POLICY

At Solar Fightwear, we operate as transparently as possible so you can shop with confidence.

So, below you will find how it is possible to operate when we send your products and if you wish to make a return or exchange.

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HOW DO WE WORK TO SEND YOUR PRODUCTS? (Shipping Policy)

At Solar Fightwear, we know that you are eager to have your product and quickly! That is why for all our shipments, we do business with business partners who will deliver your products quickly and safely.

All our shipments are made by an international courier. Some products have a tracking number and others do not. In all cases, it will be indicated at the time of ordering. This way, you can choose what suits you.

We know that shipping costs can be disappointing and sometimes expensive, that's why we make sure that packages are as optimized as possible to keep shipping costs as low as possible.

For all shipments within Canada, shipping is completely free. It's Solar that delivers! It's our way of encouraging Canadian athletes to shine in their art.


Since shipping rates are chosen by shipping service providers, they are beyond our control and we cannot ensure their stability. For this reason, shipping rates are subject to change without notice.

Once the order is received, it is sent within 24 to 48 hours and can take:

IN CANADA

  • Standard delivery (without tracking number): 3 to 5 business days
  • Expedited delivery (with tracking number): 1 to 3 business days


IN EUROPE

  • Standard delivery (without tracking number): 10 to 15 working days
  • Expedited delivery (with tracking number): 5 to 10 working days


For any questions regarding delivery, please write to us on our Contact Us page

WHAT IF I WANT TO RETURN OR EXCHANGE A PRODUCT?

Ordering a product on the web can sometimes be risky. We always wonder if the product will be faithful to the photos, if it will arrive on time or even if the product will be the right size.

This is why at Solar Fightwear, we share with you all the possible tools so that you can be sure to order the right product, the first time!

You can find our Size Guide to know EXACTLY if the product will fit!

Additionally, if it still happens that the product does not work, then contact us here within 30 days of purchase and we can definitely arrange an exchange or refund to ensure that you get the right product.


FINAL SALES

Some products will be marked as "Clearance" or "Final Sale", the price of these products is drastically reduced to take advantage of amazing discounts. However, please be aware that these products are final sale and are not subject to return or refund.

PRODUCT CONDITION

It is very important that the returned or exchanged product is in its original condition and packaging. That is to say, it has never been worn, washed or used. The team reserves the right to refuse an exchange or refund if they judge that the product does not meet the conditions or is not in a condition to be resold.

HOW DO WE PROCESS YOUR DATA?

Being the first to give great importance to the amount of data that is collected on the web, Solar Fightwear only uses what is strictly necessary to be able to communicate with you and operate.

For the sake of transparency, we have therefore developed our privacy policy to inform you about how the information collected on this website is used.

Please be sure to read this Privacy Policy carefully before using our website, placing an order for products, or submitting any personal information. By using our website, you are accepting the practices described in this policy.

Our privacy policy may be changed at any time without notice.

Our privacy policy does not apply to our website and does not cover other websites you may find on the web.



HOW WE COLLECT INFORMATION


Due to the nature of our business, to process your orders and provide you with a loyal service, we collect personally identifiable information such as:


  • Names,
  • Addresses,
  • Postal codes,
  • Email addresses,
  • Phone numbers,
  • Information about your orders,
  • And other information,


This information is information that our visitors consciously provide, when submitting a form for our newsletter, for a product order or any other way of communicating or doing business with Solar Fightwear.


COOKIES/TRACKING TECHNOLOGY

To be able to provide you with a smooth and personalized experience, our website may use Cookies or other tracking technologies. Cookies or other technologies allow us to keep your items in your shopping cart, even after you leave the website. They also allow us to have statistics on the use of our website, such as:

  • The number of visitors,
  • The region of our visitors,
  • The language spoken by our visitors
  • The time a visitor spends on our website,
  • Even more,


In other words, we use this data to be able to measure the growth of our Solar Fightwear.

Cookies are also used to personalize the website experience for each visitor. Cookies and other automatically collected browsing information may be shared with other third parties, such as Facebook or Google, to tailor ads to your preferences.


DISSEMINATION OF INFORMATION

In the event of fraud prevention or investigation, we may be required to share the information collected with government agencies or other companies assisting us. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud that has already occurred.

Your personally identifiable information is securely stored and encrypted during transmission using HTTPS security on our website. Only authorized employees, agents and contractors have access to this information. Your information will NEVER be sold to any third party for any reason.

If you have any questions about how we use and collect information or to request deletion of your data, contact us here.

Are rash guards also made for women?

Yes!

Solar rashguards are unisex, unless they specifically say they are not. The sizing works for both men and women.